Rules and Regulations
- Museum ticket is non-refundable, non-cancellable, non-transferrable except under certain unforeseen exigencies and subject to the absolute discretion of CSMVS.
- The sale of museum tickets by anyone other than CSMVS is strictly prohibited and tickets purchased by unauthorised sale channels will be void.
- CSMVS may restrict a Purchaser from purchasing a large volume of museum tickets either in the same transaction or across multiple transactions. CSMVS reserves the right to nullify such order if it suspects illicit or unauthorised business or sale of the Tickets.
- CSMVS reserves the right to request proof of age.
- Parent(s) and/or guardians of Children are responsible for those Children's actions, their conduct and compliance with these Terms and Conditions.
- By entering the Museum, Visitors accept that they have a duty to take reasonable steps to ensure their own safety, taking into account any personal medical conditions.
- For virtual Tickets downloaded onto a smartphone application, any smartphone screen support that is cracked/ damaged or has lighting problems will be rejected at the time of the admission check.
- Mobile photography is free. However, mobile Photography is permitted for personal, non-commercial use only.
- Tripod and Selfie sticks are not allowed in the Museum Premises.
- Commercial photography & professional video shooting requires prior permission from Museum authorities.
- Do not touch the artwork, frames, platforms, labels, display cases, or anything used to protect the art.
- Follow the instructions of security guards and other CSMVS staff.
- Do not pluck flowers or Leaves from the Garden.
- Keep the premises clean.
- Consumption of food or drink is not allowed in the galleries.
- Please respect the rights of other visitors to quiet contemplation and study.
- Smoking and spitting is strictly prohibited in the entire Museum campus.
- Museum Reserves Rights to close museum / change museum timing at any time.
- Except as otherwise stated in these Ticket Terms, these Ticket Terms do not create any legal rights for other people or organisations.
- Any dispute, difference, controversy or claim arising out of or in connection with these Ticket Terms will be subject to the exclusive jurisdiction of the Courts of Mumbai City only.